Privacy Policy

Last updated: March 13, 2026

1. Introduction

DB4Tennis ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website db4tennis.com (the "Website") and use our services.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws. By using our Website, you consent to the data practices described in this policy.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Data Controller

For the purposes of the GDPR, DB4Tennis is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Email: privacy@db4tennis.com

Website: https://db4tennis.com

3. Information We Collect

3.1 Personal Data You Provide

When you register for an account or subscribe to our services, we collect:

  • Identity Data: First name, last name, salutation
  • Contact Data: Email address, phone number
  • Address Data: Street address, house number, city, postal code, country
  • Account Data: Username, password (encrypted)
  • Professional Data: Company/media affiliation (optional)
  • Financial Data: Payment information processed through PayPal (we do not store full payment card details)

3.2 Data Collected Automatically

When you visit our Website, we automatically collect:

  • Technical Data: IP address, browser type and version, operating system, device type
  • Usage Data: Pages visited, time spent on pages, navigation paths, search queries
  • Location Data: Country and region based on IP address

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For detailed information about the cookies we use, please see Section 9 (Cookies Policy).

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

Contract Performance (Article 6(1)(b))

Processing necessary to provide our services, manage your account, and fulfill subscription obligations.

Consent (Article 6(1)(a))

Processing for marketing communications and non-essential cookies, where you have given explicit consent.

Legitimate Interests (Article 6(1)(f))

Processing for analytics, fraud prevention, security, and service improvement where our interests do not override your rights.

Legal Obligation (Article 6(1)(c))

Processing required to comply with tax, accounting, and other legal requirements.

5. How We Use Your Information

We use the information we collect for the following purposes:

5.1 Service Provision

  • Create and manage your user account
  • Process subscriptions and payments
  • Provide access to our statistical database and features
  • Send service-related communications (account verification, password resets)

5.2 Service Improvement

  • Analyze usage patterns to improve our Website
  • Develop new features and services
  • Conduct research and analytics

5.3 Communication

  • Respond to your inquiries and support requests
  • Send promotional communications (with your consent)
  • Notify you of changes to our services or policies

5.4 Security and Compliance

  • Prevent fraud and unauthorized access
  • Enforce our Terms of Service
  • Comply with legal obligations

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

6.1 Service Providers

Third-party vendors who perform services on our behalf:

  • PayPal: Payment processing (subject to PayPal's privacy policy)
  • Hosting Providers: Website hosting and data storage
  • Email Services: Transactional and marketing email delivery
  • Analytics Providers: Website analytics and performance monitoring

6.2 Legal Requirements

We may disclose your information when required by law, such as:

  • To comply with legal process or government requests
  • To protect our rights, privacy, safety, or property
  • To investigate potential violations of our Terms of Service

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place:

  • Transfers to countries with an adequacy decision from the European Commission
  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Binding Corporate Rules for transfers within corporate groups
  • Certification schemes such as the EU-US Data Privacy Framework

You may request a copy of the safeguards we use by contacting us at privacy@db4tennis.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Data Type Retention Period
Account Data Duration of account + 2 years after deletion
Transaction Records 7 years (legal/tax requirements)
Usage/Analytics Data 26 months
Marketing Preferences Until consent is withdrawn
Support Communications 3 years after resolution

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

9. Cookies Policy

9.1 What Are Cookies

Cookies are small text files stored on your device when you visit our Website. They help us provide a better user experience and understand how you use our services.

9.2 Types of Cookies We Use

Essential Cookies

Required for the Website to function. They enable core features like user authentication and session management. These cannot be disabled.

Functional Cookies

Remember your preferences and settings (e.g., language, display options) to provide a personalized experience.

Analytics Cookies

Help us understand how visitors interact with our Website by collecting anonymous usage statistics.

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific or all websites
  • Set preferences for certain types of cookies

Note: Disabling essential cookies may affect the functionality of our Website.

10. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of Access (Article 15)

Request a copy of the personal data we hold about you.

Right to Rectification (Article 16)

Request correction of inaccurate or incomplete personal data.

Right to Erasure (Article 17)

Request deletion of your personal data ("right to be forgotten").

Right to Restriction (Article 18)

Request limitation of processing of your personal data.

Right to Data Portability (Article 20)

Receive your data in a structured, machine-readable format.

Right to Object (Article 21)

Object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: privacy@db4tennis.com
  • Through your account settings (for access, rectification, and deletion)

We will respond to your request within one month. This period may be extended by two months for complex requests, in which case we will inform you of the extension.

We may need to verify your identity before processing your request to protect your data from unauthorized access.

11. Right to Lodge a Complaint

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. You can file a complaint with:

  • The data protection authority in your country of residence
  • The data protection authority in the country where the alleged infringement occurred
  • The data protection authority where DB4Tennis is established

We encourage you to contact us first so we can address your concerns directly.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL
  • Password Security: Passwords are hashed using industry-standard algorithms
  • Access Controls: Personal data access is limited to authorized personnel only
  • Regular Audits: We conduct periodic security assessments and updates
  • Secure Infrastructure: Our servers are hosted in secure data centers with physical and network security measures

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

13. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at privacy@db4tennis.com.

If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.

14. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes:

  • We will update the "Last updated" date at the top of this page
  • We will notify you by email if you have an account
  • We may display a prominent notice on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

16. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

Data Protection Contact: privacy@db4tennis.com

General Inquiries: support@db4tennis.com

Website: https://db4tennis.com

GDPR Compliance Summary

Lawful basis for all processing
Data subject rights honored
Data minimization practiced
Transparent data practices
Secure data storage and transfer
Data breach notification procedures
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